Safety first

On December 5, a report was broadcast on SVT about safety in Swedish trampoline parks.

In the report, it was highlighted that the Swedish Consumer Agency had raised criticism of our safety work regarding a specific climbing attraction in 2021, and that they have applied for JumpYard to pay a sanction fee.

JumpYard does not agree with this assessment and will respond to the Administrative Court, which will decide the matter.

The safety of our visitors is the most important thing for us, and we are constantly working on safety in all parts of our parks. We welcome the review of trampoline parks as it helps us to become even better.

At the core, all reviews by the Consumer Agency are about ensuring that our trampoline parks are safe for our visitors. On that point, we and the Consumer Agency share the same goal. However, we do not agree with their assessment that we have been negligent in our work with the climbing attraction. We will also respond to the Administrative Court on this, and we look forward to their decision on the matter.

Safety is the most important thing for us. Everyone working in the parks has been trained in safety, and we have a systematic approach to safety. What matters most is that all visitors follow our safety rules – then we can prevent almost all injuries.

Our rules in short:

• Only one person per trampoline.
• Avoid the padding.
• Always land on your back or bottom in the foam pit and airbag.
• Only attempt tricks and flips that you can handle.
• Do not run in the park.

At all places where children and young people play and engage in sports, there will always be a risk of injury. We therefore have clear safety rules that we inform all visitors about. The rules are posted at all the different attractions in the park. Unfortunately, sometimes visitors do not follow the rules, and this increases the risk of accidents.

In general, the younger the guest, the fewer and milder the injuries tend to be. When it comes to more serious injuries, adult men are overrepresented.

The most common injury is that guests sprain their ankle when stepping or landing on the padding. Up until September this year, there have been 92 injuries in the company’s Swedish parks, of which 73 occurred on the trampolines, where guests required medical attention. During the same period, guests have jumped a total of 1,200,000 hours.

After someone has been injured, we register and analyze where it happened, how it happened, and what the consequences were. We do this because we want to learn how to avoid similar incidents in the future. We are constantly changing and improving our parks to make them even safer.

JumpYard works with safety in several different ways:
We follow standards, carry out inspections, have staff focused on safety, and inform about safety rules.

Here’s how we work with this:

We follow standards
We follow an international ISO standard for how trampoline parks should be designed, operated, and maintained. It’s a standard we helped develop together with the Consumer Agency, global suppliers, and trampoline park chains. When an activity does not meet our expectations of safety, we replace it – even if it does meet the standard.

We carry out inspections
In addition to performing daily, weekly, and monthly maintenance, our equipment is inspected annually by an external inspection company to ensure that it complies with the global ISO standard.

Our staff are focused on safety
All our staff are trained in safety issues. Half of our approximately 450 employees in Sweden work directly with safety, monitoring the activity areas and guests. They inform guests about the safety rules and identify risks.

Most of the others work indirectly with safety by informing guests about safety rules when they arrive at the park. In addition, we have five full-time employees who systematically identify improvements in safety and training.

We inform about safety rules
Our park rules are one of our most important safety tools. They are posted in our parks, and every visitor is presented with them before their visit. An important, though not always easy, part of our staff’s job is to ensure that the rules are followed in practice.

Injuries are rare, especially in the airbag attraction and our climbing attractions. Up until September this year, we have had three injuries in the airbag attraction and one in climbing across all parks in the country where guests required medical attention.

It is always unfortunate when someone gets injured. We try to ensure that everyone follows the safety rules because we know that is the best way to reduce the risk of injuries.